What We Do
Outstanding Service
Our rapid expansion and excellent reputation is due to the dedication and commitment of every member of our dynamic, friendly and helpful team.
Once a client starts working with The Group Company we allocate the most experienced operations executive in your field to look after every aspect of your groups. This gives you one easy point of contact, who understands your business. At your earliest convenience we schedule a visit to your premises to find out more about your business requirements, and to ensure we are providing the best possible service for all your group travel needs.
We operate a 24hr emergency contact number ensuring we are always on hand for any extra assistance that may be required.
We can place even the most difficult of groups, whether it's a fair or congress date, a last minute booking, or a group with unusual requirements, we find a way to make it happen.
We strive to offer the most flexible possible terms and conditions, as we want to make it as easy as possible for you to work with us. We differ from our competitors in the following key ways:
- No deposit required on confirmation
- No persistent requests for rooming lists when you don't yet have them
- No cancellation charge for groups cancelling more than 30 days prior to arrival.
- No charge for amendments or late partial cancellations.
Our business philosophy is to say YES!
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